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  1. Multinational Guest Relation Service
  2. Multilingual
    – English, German, Russian, Ukrainian.
  3. Money Exchange
    – to exchange or withdraw money, ATM machine is located on the 05th floor
  4. Beauty Salon
  5. Car Rental Desk
  6. Copy Service
  7. 24 hour Front Desk
  8. Doctor On Call
    – our medical centre ( Pharmacy & Clinic) is located on the 05th floor next to the Health Club.
    – to call the hotel’s doctor, please contact the reception.
  9. Email Service
  10. Live Entertainment
    – daily animation and sports programs, live singer, FunPub and evening shows
  11. Children Facilities
    – children pool,  playgrounds, mini disco.
    – supervised kids club ( 4 till 12 years), opening hours: from 10:00 till 12:00 and from 15:00 till 16:30.
    – baby sitting service is bookable upon avaliability and with 24h prior price (against charge). Kindly contact Guest Relations.
  12. FAX
  13. Laundry Service
    – we offer laundry, dry cleaning services in our hotel.
    – price list is placed in the wardrobe.
  14. Internet
    – free WiFi is available in Lobby area with limited access ( browsing only) for the other outlets.
    – WiFi: 24 hours – 75 L.E. , one week – 350 L.E. Kindly contact the reception.
  15. Room Service
    – available 24 hours with charge
    1. Safe Box
      – digital safe box is available in each room free of charge.
      – Royal Grand Sharm takes no responsobility for values left outside the closed safe box.
  16. Check-out
    – check-out time is 12:00 noon.
    – late ckech-out will be subjected to the Hotel’s avaliability with extra charge.
    – 100 L.E. will be charged for the lost key or lost towel card
    – 70 L.E. will be charged for the lost wrist band.
    1. 24 hour Security